Safety

YOUR SAFETY COMES FIRST!

How we can guarantee a safe stay for you and your beloved ones!

Here at Thera Villas, our priority has always been the safety and well-being of our guests and employees. As we navigate these times of rapid change, we are developing a cohesive plan, following the health and safety rules and recommendations imposed by the Greek State and the Greek Health Authorities.

We are looking forward to your visit with thorough precautionary standards set in place, to ensure a safe, healthy, and welcoming environment without making any compromises on the quality of our hospitality standards.

The nearest pick-up point to reach the property is 200 metres and just 88 steps away. Please note that due to its location and views, Thera Villas may not be suitable for guests with mobility issues.

Our actions before your check-in

• Use of a steam cleaning device for mattresses, curtains, and all other fabric surfaces
• The open-air setting of our villas with generous outdoor spaces ensuring social distancing
• Compliance with the National Health and Safety Protocols
• Enhanced health & safety training programs for all our employees (Authorized Health First Certification in all aspects of health, safety & hygiene)
• A doctor will be available throughout the day for our guests
• Personal Protective Equipment to be worn by all employees while they perform their duties
• Official instructions have also been provided on how to handle immediately and appropriately any possible infection case

Our actions while you are heading to our villas

• Payments will be settled before the arrival date, to minimize physical interaction
• Transfers to be arranged with partners who comply strictly with hygiene procedures
• A limited number of passengers per vehicle, following the guidelines from the Greek State
• All contact surfaces including seats, door handles, etc. are sterilized between each transfer
• All our guests who have arranged a transportation service are required to wear sanitary masks to ensure maximum hygiene level inside the van

Welcome to your Villa!

• Guests are welcomed in our outdoor spaces with safe distances for a contactless check-in process
• Villas are thoroughly sanitized with industry-leading cleaning & disinfecting products
• Reinforced room cleaning protocols, to include extra disinfection of high touch room & bathroom areas before guests’ arrival
• Guest Services team to escort guests to accommodation, whilst providing information about our villa facilities, in full compliance with hygiene guidelines
• Verified Hygienic humidity, ventilation, and temperature systems
• In-room breakfast will be available to specific villas, according to your booking policy
• The hot tubs are being sanitized before each guest’s arrival
• Under the government’s health protocols, we will not provide cleaning services every day but every two days. In case you prefer not to receive our cleaning services during your stay, kindly inform our reservations department before your arrival or our concierge upon your check-in

It’s time for your departure!

• Advance checkout is available to guests – bills prepared without physical contact
• Invoice to be sent by e-mail
• All our guests who have arranged a transportation service are required to wear sanitary masks to ensure maximum hygiene level inside the van

All the above precautionary measures are in place, to ensure a relaxing, safe, and carefree vacation on our beautiful island. We are looking forward to providing an unforgettable experience!